When it comes to the installation itself, Dell SupportAssist automatically takes care of it. Users have the choice between downloading all the updates and choosing manually only a few of them. Stay up to date: Another useful feature consists of informing users whenever new drivers, firmware or BIOS updates are available. In addition, the OS Recovery feature will guide them in the process of creating a support request with Dell. This feature will automatically load and scan the PC while giving issue details.
This includes finding and removing viruses and malware, as well as scanning the hardware and identifying HDD, SSD and battery issues before they occur.ĭell SupportAssist OS recovery: In case a critical issue is detected, users can still get help, even if they can’t access the OS. Users can request professional help at any time, besides receiving personalized update recommendations.įixes: One of the software’s main goals is to take care of your device. Manage and maintain your device: With Dell SupportAssist users can manage their Dell PC's, laptops, servers, and network and storage devices to assure that their Dell products are running optimally. What are the key features of Dell SupportAssist? It also includes an automated proactive support feature, which can detect problems even before they are detected by the user. The software can be used to find resolutions to the most common hardware and software issues. Moreover, it can be used to evaluate the health of Dell servers, networking and storage devices. Dell SupportAssist is an automated and predictive support solution for owners of a a Dell PC or laptop.
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